Your company just landed a new client, congratulations! The next thing you do will set the tone for what is hopefully a long, profitable relationship. The first call, or kick-off call, is crucial to building trust and creating a great environment to work with your new client. How do you make sure that you crush […]
For 7 years we have been developing our own reporting, CRM and task management tool we call Chloe. For those “24” fans, you’ll recognize where we got the name. It’s been a fun, exciting, frustrating and invigorating project. Our team has been using this to manage affiliate programs for years. And from time to time […]
Several months ago I sat down to write my position agreement, the CEO’s position agreement. The intention wasn’t necessarily to write this for a future CEO, I’m having too much fun so I’m not going anywhere. The intention was to codify for myself what the CEO should be focusing on daily and what, when I […]
Picture yourself, Monday morning rolls around and you head off to work. Like most, you grab your cup of coffee and start planning out the week ahead of you. Before you know it, Friday arrives, and you feel as though you barely accomplished anything during the week. Let’s face it, we have all been there […]
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